BUILDING LOCAL TRUST FOR A FAMILY-OWNED FUNERAL HOME

Wasik Funeral Home Case Study

Wasik Funeral Home needed a reliable local presence across three Metro Detroit communities and a modern system to keep positive reviews flowing. Marketing Qubed built a multi-pronged strategy across Google Ads, local print, and automated review generation — delivering a 76:1 return on ad spend and growing Wasik from a stagnant trickle of reviews to over 40 positive reviews annually.

The challenge

Where the client needed help

When it comes to funeral services, consumer behavior data reveals that 80% of individuals only contact a single funeral home when they are in immediate need of services. For Wasik Funeral Home, establishing a local presence across three distinct geographical markets was important. Wasik Funeral Home also lacked a modernized system to capture digital reviews, which left them vulnerable to shifting local search algorithms and AI discovery engines that look for digital volume and consistency.

One-Call Consumer Behavior

80% of people only contact a single funeral home when in immediate need, making visibility at the exact moment of search critical to winning a family’s trust.

Fragmented Multi-Location Presence

Wasik needed a reliable, consistent local presence across three distinct geographical markets rather than relying on legacy reputation alone.

Outdated Review & Visibility System

Wasik lacked a modernized system to capture digital reviews, leaving them vulnerable to shifting local search algorithms and AI discovery engines that reward digital volume and consistency.

The Goal

Turning Trust Into Visibility

Wasik Funeral Home partnered with Marketing Qubed to build a reliable presence across all three operating locations. Concurrently, the client aimed to systematically accelerate their positive digital review volume to solidify their organic prominence on modern search engines.

Business Goals

Build a reliable, consistent local presence across all three Wasik Funeral Home locations.

Measurement Goals

Systematically accelerate positive digital review volume to solidify organic prominence on modern search engines.

Our Approach

How we got there

01

Discover

Identified that 80% of funeral consumers only contact a single provider, making immediate local search visibility across all three Wasik locations critical.

02

Plan

Designed a multi-pronged local strategy combining Google Ads to capture active searchers with targeted print placements in local church and community publications to secure legacy community trust.

03

Execute

Launched Google Ads campaigns tuned to show Wasik when people were actively searching, backed by print advertising placed directly in the community publications families already trusted.

04

Measure

Deployed an automated review generation system that systematically prompted families for feedback — driving a 76:1 return on ad spend and growth from stagnant to over 40 positive reviews annually.

What we work on

Services delivered

Local Google Ads Management

Targeted Print Media Design & Placement

Automated Review Generation & Reputation Management

Let the Numbers talk

WASIK FUNERAL HOME RESULTS

0 :1

Return on Ad Spend (ROAS)

0 +

Positive Reviews Annually (Up From Just a Few)

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