Barbat DDS, a reputable, single-location dental practice in Shelby Township with a stellar 30-year history of patient care, found its patient acquisition pipeline in jeopardy after a sudden, unexplained deterioration of its online presence. After years of relying on top-tier organic Google rankings to drive local patient acquisition, the practice’s search visibility dropped precipitously. Frustrated by the continuous decline, Barbat DDS spent years hopping between multiple regional marketing companies, none of which could properly diagnose the underlying technical issues or reverse the practice’s fading search relevance.
Visibility gaps
Search rankings and organic visibility dropped sharply after historical data conflicts in the site’s backend and local citations went undiagnosed for years.
Conversion Issues
Years of unresolved technical issues meant patient inquiries weren’t reliably reaching the practice’s site at all.
Tracking needs
Previous agencies couldn’t point to what was actually broken. Barbat DDS needed a forensic-level audit that could isolate and document the specific technical and citation issues suppressing performance, not just a surface-level report.